Shipping Information

Bite Beauty Shipping Information

We offer FREE Standard 3 Day Ground Shipping on all U.S. merchandise orders $35 and over (excluding taxes).

We offer FREE International Shipping on all Canada merchandise orders $35 and over (excluding taxes).

All orders are shipped from the U.S. and transacted in U.S. dollars.

Pre-order and Back-ordered Items

If your order contains pre-order or back-ordered items, we will ship items as soon as they are available. Your order may arrive in multiple packages. For International orders, please note that we will hold the entire order until the pre-ordered or back-ordered items are available. We cannot split or combine any orders. If you have any questions, please contact our customer service department at customerservice@bitebeauty.com or call us at 1-844-500-2483.

Shipping Costs + Delivery Times

Orders must be placed by 12pm EST to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday.

If your order contains a hazmat item (e.g., nail polish, pressurized spray cans, etc.), it must ship ground 3 Day Shipping (2-8 days total delivery time).

Orders must be placed by 12pm EST Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday and Friday. BiteBeauty.com offers FREE Standard 3 Day Ground Shipping on all U.S. merchandise orders $35 and over (excluding taxes). Select items considered hazmat (hazardous materials) are restricted and must be shipped with Ground Service. Orders $35 and over always ship Standard 3 Day Ground Shipping for free—no promotion code needed. For shipments totaling less than $35, there is a delivery charge of $5.95 for Standard 3 Day Ground Shipping. Our standard shipping option is Standard 3 Day Shipping.

Hawaii, Alaska + Puerto Rico

For shipments to Hawaii, Alaska, and Puerto Rico, we only offer 2 Day and 1 Day shipping services. We regret that we are unable to ship restricted (hazmat) items to Hawaii, Alaska, or Puerto Rico.

P.O. Box

If you are shipping to a U.S. P.O. Box, we offer UPS SurePost service free on orders $35 and over.

International Shipping

We ship international orders through DHL Express and DHL eCommerce. BiteBeauty.com offers $9.95 flat rate shipping for orders $50 and above. Where available, you will be able to select your preferred shipping method at checkout. Shipping costs are calculated based on the size, weight and destination country/region of your package once you begin the checkout process. For your convenience, the shipping costs provided included all import duties, taxes and applicable fees.

All orders ship Monday through Friday, excluding federal holidays within the United States.

BiteBeauty.com currently accepts orders from the following locations:

DHL eCommerce – Parcel Direct (Tax + Duties Pre-Paid)

• Delivery is approximately 6-10 business days after the time of shipment
• Pre-paid duties and taxes at checkout (DDP), no additional charges upon delivery
• Package is traceable and your shipping confirmation will include tracking information
• Package can be tracked at http://webtrack.dhlglobalmail.com/
• Delivery will be made by a local carrier

DHL eCommerce – Parcel Priority (Tax + Duties Un-Paid)

• Delivery is approximately 8-12 business days after the time of shipment
• Duties and taxes are un-paid, customer is responsible for duties, taxes & fees upon delivery
• Package is traceable and your shipping confirmation will include tracking information
• Package can be tracked at http://webtrack.dhlglobalmail.com/
• Delivery will be made by the local post network

DHL Express (Tax + Duties Pre-Paid)

• Delivery is approximately 2-5 business days after the time of shipment
• Pre-paid duties and taxes at checkout (DDP), no additional charges upon delivery
• Package is traceable and your shipping confirmation will include tracking information
• Package can be tracked at http://www.dhl.com/en/express/tracking.html
• Delivery will be made by DHL Express

DHL Express (Tax + Duties Un-Paid)

• Delivery is approximately 2-5 business days after the time of shipment
• Duties and taxes are un-paid, customer is responsible for duties, taxes & fees upon delivery
• Package is traceable and your shipping confirmation will include tracking information
• Package can be tracked at http://www.dhl.com/en/express/tracking.html
• Delivery will be made by DHL Express

Please Note:

• Orders are usually packed and ready to ship 1-2 business days after the order is placed
• International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates
• All prices are quoted in the US Dollar currency for all applicable costs, including shipping, taxes, and duties.
• Duties and taxes vary by country of destination and will be determined during checkout
• Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments.
• International orders cannot be shipped to a APO/FPO or P.O. Box addresses
• International orders totals cannot exceed $500.

Duties + Taxes Refund

Unfortunately, we cannot refund your original shipping, duties, taxes, and fees. If you are returning a purchase, you may be eligible for a refund of all or a portion of the duties and taxes. Please contact your local customs office for information.

APO/FPO/DPO Military Addresses

All shipments to APO, FPO, and DPO addresses are sent via UPS SurePost service. Due to military handling time, delivery to some destinations may take up to 21 days.

Multiple Shipping Addresses

At this time, we can only ship to one address per order. To ship to multiple addresses, please call Bite Beauty Customer Service for assistance at 1.844-500-2483

Restricted Hazardous Items (Hazmat)

For shipments to Hawaii, Alaska, and Puerto Rico we offer 2 Day and 1 Day Shipping services. We regret that we are unable to ship restricted items to Hawaii, Alaska, or Puerto Rico.

Business Days + Holidays

All orders ship Monday through Friday, excluding federal holidays within the United States. For Standard 3 Day Ground Shipping, 2 Day and 1 Day Shipping: Orders must be placed by 12pm EST to be processed on the same business day, otherwise it will be processed the next day.

Packages do not ship from our fulfilment center on the following US holidays:

• New Year's Day
• Memorial Day
• 4th of July
• Labor Day
• US Thanksgiving Day
• Christmas Day

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on BiteBeauty.com, sign in to access My Account that will contain your order information. You can also contact Bite Beauty Customer Service to track your order.

For more information or questions, please contact Bite Beauty Customer Service via email (customerservice@bitebeauty.com) or via phone at 1.844-500-2483. Operating hours are 24 hours a day, 7 days a week, excluding holidays.